
Dustin McCormick
21:33 09 Jun 25
Navigating the Alzheimer’s journey is one of the most difficult things a family can go through together.
I literally don’t know what my family and I would have done without Susan’s help to help find the best memory care facility for my dad. Her experience, knowledge, and compassion are unparalleled.
Susan was helpful in providing resources to educate us, by screening potential facilities, and for coordinating with them to make sure they were good enough for us to check out as a family. She knows the questions to ask that a layman never would know. Having her in our court to take care of Dad is truly a blessing. She’s a stellar human being. 10/10 recommendations Senior Living Specialists! Thank you!
I literally don’t know what my family and I would have done without Susan’s help to help find the best memory care facility for my dad. Her experience, knowledge, and compassion are unparalleled.
Susan was helpful in providing resources to educate us, by screening potential facilities, and for coordinating with them to make sure they were good enough for us to check out as a family. She knows the questions to ask that a layman never would know. Having her in our court to take care of Dad is truly a blessing. She’s a stellar human being. 10/10 recommendations Senior Living Specialists! Thank you!

Jeremy Smiley
10:56 31 May 25
Although I have never personally needed to use Senior Living Specialists’ services, I have come to know Susan and her team well enough to say—without hesitation—that this is an organization built on a foundation of genuine kindness, unwavering integrity, and deep compassion.
It’s rare to find a company so clearly guided by values that truly place people first. Susan and her team approach every interaction with empathy and a deep sense of responsibility, treating seniors and their families with the same care and respect they would offer their own loved ones.
For any family navigating the often overwhelming process of finding the right senior living situation, I can confidently say that Senior Living Specialists is a resource you can trust. Their knowledge is matched only by their heart. If you're looking for a partner who will walk beside you with clarity, honesty, and compassion—look no further.
It’s rare to find a company so clearly guided by values that truly place people first. Susan and her team approach every interaction with empathy and a deep sense of responsibility, treating seniors and their families with the same care and respect they would offer their own loved ones.
For any family navigating the often overwhelming process of finding the right senior living situation, I can confidently say that Senior Living Specialists is a resource you can trust. Their knowledge is matched only by their heart. If you're looking for a partner who will walk beside you with clarity, honesty, and compassion—look no further.

Jeanette Bourey
23:01 22 May 25
Susan was very helpful in figuring out what my parents each needed for senior living options. She knows the reps at each property and the differing levels of care available. Thanks to her expertise, my parents were able to find a place quickly that will improve the quality of their remaining years. Thank you!!!

Dan Matuszewski
04:24 27 Feb 25
I am not kidding when I say we started this process not having the slightest idea where to start and with me assuming it would take hours (that I didn’t have) of online research and months for us to figure out where my mom would be best taken care of. A quick message to Tess Quinn and she had us touring places within a week and we found a place we loved for my mom (and that she too loved) in one month! What I was most grateful is I felt lost in how to even begin to find the right places to start with and after a few questions, she recommended places that met our criteria and even booked the tours for us. I hate life admin tasks and Tess did it all for us. If you’re like me and my family in that we had no clue where to begin, Tess and her knowledge and kindness (and patience in dealing with someone like me who slowed us down) is a Godsend to help you find the best place for your parent/s or loved one (and helped us even get the best offer). I don’t know how we would have done it without her expertise and guidance. Save yourself the time wasted, frustration and headaches, let them find the best match for you (and best part—at no cost to you!)

Puffy Elvis (Richard)
22:08 20 Feb 25
Everyone needs a Senior Living Specialist! Susan has not just helped me find a community for my parents on two occasions over the years, she saved them from being separated from each other! Our old memory care community wouldn't take my dad back after a fall, saying that he was a two-person lift and he would have to be separated from my mom and placed into a nursing home.
Not only was this unaffordable, but it would have crushed both my parents. Susan said she didn't believe my dad needed nursing care and found a sheltered-care community that could accommodate his needs and house both my parents together. Best of all, it was only 8 minutes from us, less money and a much better fit for them!
Honestly, although this was invaluable I struggle to express how utterly panicked and alone I felt before reaching out to Susan. Worst of all, no one really cared about my dad, my mom or our situation. From the perspective of hospitals, nursing homes, assisted living facilities, etc... they sympathize, but ultimately you're a number to them.
Not to Susan. She was more than a convenience service, more than a source of incredible elder-care knowledge, more than a senior-advocate, she is an emotional support-lifeline. She owns your problems like they are her problems and I cannot imaging going through what was probably the most stressful 3 weeks of my life without her. Whatever the senior need, I know Susan can guide us through it.
Not only was this unaffordable, but it would have crushed both my parents. Susan said she didn't believe my dad needed nursing care and found a sheltered-care community that could accommodate his needs and house both my parents together. Best of all, it was only 8 minutes from us, less money and a much better fit for them!
Honestly, although this was invaluable I struggle to express how utterly panicked and alone I felt before reaching out to Susan. Worst of all, no one really cared about my dad, my mom or our situation. From the perspective of hospitals, nursing homes, assisted living facilities, etc... they sympathize, but ultimately you're a number to them.
Not to Susan. She was more than a convenience service, more than a source of incredible elder-care knowledge, more than a senior-advocate, she is an emotional support-lifeline. She owns your problems like they are her problems and I cannot imaging going through what was probably the most stressful 3 weeks of my life without her. Whatever the senior need, I know Susan can guide us through it.

Michelle Formanek
17:44 04 Dec 24
Ronda was invaluable in helping us with the challenging task of finding an independent living senior community. She is kind, compassionate, patient, and an excellent listener who takes the time to understand your unique needs. With her expertise about the many communities, she helped us every step of the way to navigate the considerations for making such an important decision. I am grateful for her prompt response to questions, regular follow up, reassurance, and support throughout this process.

Monica Casey
01:29 26 Nov 24
I had the opportunity to work with Tess Quinn of Senior Living Specialists. With short notice she was able to provide me with a list of living options for my husband with dementia. She also offered to set up appointments and accompany me on tours. Her list of questions to ask of each community was so valuable. She is kind, sensitive and compassionate along with have such knowledge of the needs my husband might have. She followed up along every step of the process and checked in later to see how my husband (and I) were adjusting. She is a gem and I was so happy to work with her.

Barry Kohn
17:05 20 Nov 24
I would strongly encourage anyone who is looking to transition a loved one to a new care arrangement to speak with Tess. She is very knowledgeable, caring and responsive. Tess provided me with invaluable advice and pragmatic guidance as I worked through the process for my father. She relieved a great deal of the stress and burden of sorting through the confusing array of considerations and alternatives. My family and I truly appreciate all the help and support that Tess provided us during this very difficult period.

Kevin Huh
01:25 22 Oct 24
Ronda has been helping my parents housing for the last couple of years. Very attentive. Follows up with kind inquiries and suggestions. Well in tune with all of local facilities around Chicago area. She was able to locate Korean families! She cares. Ultimately that’s what you want. Highly recommend

Stefanie Georgelos
17:54 18 Oct 24
Ronda made it so easy to find the perfect place for my mom! She worked with our budget and geographic location to make sure we found something that worked for us in every way. I highly recommend working with Senior Living Specialists Chicago!
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